Repair Request Form

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Send-in Repair Process

Order Information Registration

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Shipment of Products

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Repair Center Processing

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Repair Completed and Returned

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Your Informations

Haec igitur prima lex amicitiae sanciatur, ut ab amicis honesta petamus, amicorum causa honesta

Contact Name

Phone

Email Address

Address

Address Line 1

City

State / Province / Region

Postal Code

Country

Are you a dealer or an end customer?

Dealer
Customer

Please confirm if the above address be the same as the return address?

Device Information

Haec igitur prima lex amicitiae sanciatur, ut ab amicis honesta petamus, amicorum causa honesta

Serial Number

Date of Purchase

How to find the serial number

Checkboxes

I can’t find the serial number of my product

Proof of Purchase

Drag & Drop Files, Choose Files to Upload

Up to 5 attachments
Maximum Size 30Mb
File Type: JPG, PNG, PDF, WEBP, TIFF

Fault Information

Haec igitur prima lex amicitiae sanciatur, ut ab amicis honesta petamus, amicorum causa honesta

Product Category

Product Series

Product Model

Product Category

Failure Pictures/Videos

Drag & Drop Files, Choose Files to Upload

Product of Address

Up to 5 attachments
Maximum Size 30Mb
File Type: JPG, PNG, PDF, WEBP, TIFF

Warning Reminder

If the unit displays any error codes, symptoms, or abnormal behavior, discontinue use immediately until the problem is resolved.

Please note that continuing to ride the unit without repairing the issue may increase the risk of falls or product failure, which could result in bodily injury or more serious consequences.