Frequently Asked Questions
K100 Max Change Model

Kids Scooters

K100 Max
Unable to power on
Change
Unable to power on

Solution

  1. Check whether the power button below the display screen can rebound normally.
  2. Plug the charger into a power source without connecting it to the scooter. The charger indicator should light green. If it does not, replace the charger.
  3. Connect the charger to the scooter. The display should automatically turn on and show the charging status. If it does not, inspect the connection between the display and the main controller for damage. Replace any damaged components as necessary
Need More Support? If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions. If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Unable to power off
Change
Unable to power off

Solution

  1. Try turning off the scooter via the app. If it powers off normally, the power button is faulty and the display screen should be replaced.
Need More Support? If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions. If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Official Repair Videos: The Complete Guide

Explore More
Online Chat