- Make sure the phone’s Bluetooth is turned on and the app has permission to access Bluetooth.
- Unbind the scooter in the app, reset Bluetooth, and then bind the scooter again.
Bluetooth reset: While the scooter is powered on, hold the brake lever and quickly press the power button 5 times.
Need More Support?
If none of the above solutions work, please refer to our
self-repair video guides for step-by-step instructions.
If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance:
service@navee.tech