solution
- Check whether the power button on the combination switch can return to its normal position smoothly after being pressed.
- Plug the charger into the power outlet without connecting it to the scooter. The charger indicator should show a green light. If it shows a red light or no light, the charger needs to be replaced.
- Connect the charger to the scooter and charge it for 30 minutes. If the scooter still cannot be powered on, remove the handlebar and check whether any pins inside the handlebar communication cable connector are bent. If so, use tweezers to straighten the pins and reconnect the cable.
Need More Support?
If none of the above solutions work, please refer to our
self-repair video guides for step-by-step instructions.
If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance:
service@navee.tech
