View More

View More

View More

Self Repair Off Road Scooters N65

Frequently Asked Questions
N65 Change Model

Off Road Scooters

N65
  • How to activate the scooter
  • Unable to connect via Bluetooth
  • Unable to unlock the scooter
How to activate the scooter
Change
How to activate the scooter

Solution

After downloading the app and successfully registering and logging in, follow the app instructions to bind the scooter. Once the scooter is successfully bound, it will be activated and the 10 km/h speed limit will be removed.

Need More Support? If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions. If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Unable to connect via Bluetooth
Change
Unable to connect via Bluetooth

Solution

  1. Make sure the phone’s Bluetooth is turned on and the app has permission to access Bluetooth.
  2. Unbind the scooter in the app, reset Bluetooth, and then bind the scooter again.
    Bluetooth reset: While the scooter is powered on, hold the brake lever and quickly press the power button 5 times.
Need More Support? If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions. If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Unable to unlock the scooter
Change
Unable to unlock the scooter

Solution

Open the app and use the slide-to-unlock feature.

Need More Support? If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions. If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Official Repair Videos: The Complete Guide

Explore More
Online Chat