View More

View More

View More

View More

View More

Self Repair Performance Scooters Navee Performance Scooter ST5 Max

Frequently Asked Questions
Navee Performance Scooter ST5 Max Change Model

Performance Scooters

Navee Performance Scooter ST5 Max
Search by code
Enter the error code shown on your machine to find out what it means.
  • Error 10 / E1
  • Error 11 / E2
  • Error 39 / F1
  • Error 45 / E8
  • Error 28 / E4
  • Error 21 / E9
  • Error 15 / H4
Error 10 / E1
Change
Dashboard/Controller Communication Fault

Error Detail

After Power On the Vehicle, Alarm 10 or E1 will appear on Dashboard & emits a beep

Solution

Communication failure between dashboard and controller:

  1. Check if the communication cable of the dashboard is damaged or detached, dashboard needs to be replaced
  2. The communication circuit of the dashboard is damaged, replace the dashboard
  3. The communication circuit between the controller and the dashboard is damaged, replace the controller
Need More Support?

If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions.

If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.techIf none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Error 11 / E2
Change
Controller Overcurrent Protection

Error Detail

After Power On the Vehicle, Alarm 11 or E2 will appear on Dashboard & emits a beep

Solution

Controller current overload protection

  1. Check if the controller has water ingress and replace it
  2. Check if the controller motor wiring harness is damaged and replace the wiring harness
  3. The current sampling circuit of the controller is damaged and needs to be replaced
Need More Support?

If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions.

If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.techIf none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Error 39 / F1
Change
Inlicito more tormentis exponeretur

Error Detail

After Power On the Vehicle, Alarm 10 or E1 will appear on Dashboard & emits a beep

Solution

Communication failure between dashboard and controller:

  1. Check if the communication cable of the dashboard is damaged or detached, dashboard needs to be replaced
  2. The communication circuit of the dashboard is damaged, replace the dashboard
  3. The communication circuit between the controller and the dashboard is damaged, replace the controller
Need More Support?

If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions.

If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.techIf none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Error 45 / E8
Change
Lillud tamen te esse admonitum volo

Error Detail

After Power On the Vehicle, Alarm 10 or E1 will appear on Dashboard & emits a beep

Solution

Communication failure between dashboard and controller:

  1. Check if the communication cable of the dashboard is damaged or detached, dashboard needs to be replaced
  2. The communication circuit of the dashboard is damaged, replace the dashboard
  3. The communication circuit between the controller and the dashboard is damaged, replace the controller
Need More Support?

If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions.

If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.techIf none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Error 28 / E4
Change
Praetextatus ex urbi praefecto et ex vicario

Error Detail

After Power On the Vehicle, Alarm 10 or E1 will appear on Dashboard & emits a beep

Solution

Communication failure between dashboard and controller:

  1. Check if the communication cable of the dashboard is damaged or detached, dashboard needs to be replaced
  2. The communication circuit of the dashboard is damaged, replace the dashboard
  3. The communication circuit between the controller and the dashboard is damaged, replace the controller
Need More Support?

If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions.

If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.techIf none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Error 21 / E9
Change
Crescerent aerumnarum,nobilitatis decreto

Error Detail

After Power On the Vehicle, Alarm 10 or E1 will appear on Dashboard & emits a beep

Solution

Communication failure between dashboard and controller:

  1. Check if the communication cable of the dashboard is damaged or detached, dashboard needs to be replaced
  2. The communication circuit of the dashboard is damaged, replace the dashboard
  3. The communication circuit between the controller and the dashboard is damaged, replace the controller
Need More Support?

If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions.

If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.techIf none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Error 15 / H4
Change
Ob haec et huius modi multa,quae cernebantur

Error Detail

After Power On the Vehicle, Alarm 10 or E1 will appear on Dashboard & emits a beep

Solution

Communication failure between dashboard and controller:

  1. Check if the communication cable of the dashboard is damaged or detached, dashboard needs to be replaced
  2. The communication circuit of the dashboard is damaged, replace the dashboard
  3. The communication circuit between the controller and the dashboard is damaged, replace the controller
Need More Support?

If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions.

If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.techIf none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

Official Repair Videos: The Complete Guide

Explore More
Online Chat