Navee Service

Repair Request Form

Fill out a form to request professional repairs

Send-in Repair Process

Order Information Registration

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Shipment of Products

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Repair Center Processing

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Repair Completed and Returned

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Your Informations

Fill in your basic details so we can handle your repair request efficiently.

Contact Name

Phone

Email Address

Address

Address Line 1

City

State / Province / Region

Postal Code

Country

Are you a dealer or an end customer?

Dealer
Customer

Please confirm if the above address be the same as the return address?

Device Information

Provide your scooter’s serial number, purchase date, and upload your proof of purchase to continue.

Serial Number

Date of Purchase

How to find the serial number

if be customer?

Checkboxes

I can’t find the serial number of my product

Proof of Purchase

Drag & Drop Files, Choose Files to Upload

Up to 5 attachments
Maximum Size 30Mb
File Type: JPG, PNG, PDF, WEBP, TIFF

Fault Information

Select your product details and describe the issue. You can also upload photos or a video to help us better understand the problem.

Product Category

Product Series

Product Model

Fault Description

Failure Pictures/Videos

Drag & Drop Files, Choose Files to Upload

Up to 5 attachments
Maximum Size 30Mb
File Type: JPG, PNG, PDF, WEBP, TIFF

Warning Reminder If the unit displays any error codes, symptoms, or abnormal behavior, discontinue use immediately until the problem is resolved. Please note that continuing to ride the unit without repairing the issue may increase the risk of falls or product failure, which could result in bodily injury or more serious consequences.