Frequently Asked Questions
V50 Change Model

City Scooters

V50
Abnormal noise from the motor wheel
Change
Abnormal noise from the motor wheel

Solution

  1. It is normal for the motor to produce electromagnetic noise when running at high speed.
  2. After powering off, lift the motor wheel and rotate it by hand to check for any abnormal noise or resistance. Inspect the fender and fender bracket for deformation or interference caused by loose screws. If none are found, the issue may be with the motor itself.
Need More Support? If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions. If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Abnormal noise from the driven wheel
Change
Abnormal noise from the driven wheel

Solution

  1. Lift the wheel off the ground and rotate it to check for any abnormal noise or sticking.
  2. Inspect the fender and fender bracket for deformation or interference caused by loose screws.
  3. Check the front fork, rear fork, and swingarm for cracks or deformation, and ensure all screws are properly tightened.
Need More Support? If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions. If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech
Other abnormal noise
Change
Other abnormal noise

Solution

  1. Check the source of the noise for interference from plastic parts, decorative covers, wiring harnesses, or foreign objects.
  2. Abnormal noise caused by drum brakes or disc brakes.
  3. Noise from loose screws causing parts to shake or rub.
  4. Loose screws inside the battery compartment or a detached battery baffle.
Need More Support? If none of the above solutions work, please refer to our self-repair video guides for step-by-step instructions. If the issue persists, contact our official after-sales service center or an authorized repair center for further assistance: service@navee.tech.If none of the above solutions work, please contact our official after-sales service center or authorized repair center for further assistance: service@navee.tech

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